Emerald Resort Diveagar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website emeraldresortdiveagar.com or contact us directly.
Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and other contact details you provide when making a booking or inquiry.
- Booking Information: Check-in/check-out dates, number of guests, room preferences, and special requests.
- Usage Data: Information about how you use our website, including pages visited, time spent, and referring URLs (via analytics tools).
- Communication Data: Messages sent to us via our contact form, email, phone, or WhatsApp.
How We Use Your Information
We use the information we collect to:
- Process reservations and respond to inquiries
- Send booking confirmations and important updates about your stay
- Improve our website, services, and guest experience
- Send promotional offers or news (only if you opt in)
- Comply with legal obligations
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Our booking engine provider (StayFlexi) for reservation processing
- Email and communication service providers to facilitate our responses
- Analytics providers (e.g., Google Analytics) in anonymised form
- Law enforcement or legal authorities if required by law
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- 📞 Phone: +91 88880 77707
- ✉️ Email: resortemerald24@gmail.com
- 📍 Idea Tower Lane, Beach Road, near Shivaji Maharaj Chowk, Diveagar, Maharashtra 402404